1. Introduction
Welcome to 365 Roastery (website: https://365roastery.com).
We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website, purchasing our products, or contacting our team.
By using our site or making a purchase, you agree to this Privacy Policy.
2. Data Collected
Data Storage Location
Our servers are securely hosted by a trusted UAE-based and/or international provider compliant with global data protection standards (including GDPR).
Your data is stored safely and used only for the purposes described below.
Registration & Account Data
When you register or place an order, we may store your name, email address, phone number, and delivery information.
You can update or delete your personal data at any time by contacting us.
Purchase & Payment Data
When you shop with us, your order details and contact information are securely processed.
All online payments are handled by our authorized payment gateway and encrypted via SSL — we do not store your full card details.
Contact Form & Inquiries
Information submitted via our contact form (such as your name, email, and message) is used only to respond to your inquiry and is never shared or sold.
Analytics
We use tools like Google Analytics to understand how visitors use our site.
All analytics data is anonymous and used only to improve your browsing and shopping experience.
3. Use of Personal Data
We use your personal data only for the following purposes:
To process and deliver your orders.
To communicate order updates, offers, and customer support.
To maintain and improve our website and user experience.
To comply with legal or accounting obligations.
We do not sell, trade, or rent users’ personal information to others.
4. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help remember your preferences, keep items in your shopping cart, and improve website performance.
You can disable cookies in your browser settings at any time, but some site features may not work properly without them.
5. Who Has Access To Your Data
Your data is accessible only to:
365 Roastery’s authorized staff managing orders and support.
Our website administrators and trusted technical partners (hosting, payment, analytics), all under confidentiality agreements.
6. Third Party Access to Your Data
We use secure third-party services to operate our website efficiently:
Payment Gateways – to process your payments securely.
Shipping & Delivery Partners – to deliver your orders.
Analytics Tools (e.g., Google Analytics) – to analyze anonymous visitor data.
Each of these third parties follows their own privacy and data security policies.
7. Data Retention
We keep customer information only as long as necessary to:
Complete your orders and provide support.
Comply with legal obligations (like accounting records).
After this period, your personal data will be safely deleted.
8. Security Measures
We use SSL/HTTPS encryption to protect your personal information during transmission.
All sensitive data is stored securely and accessible only to authorized personnel.
In the event of a data breach, we will take immediate action and notify affected users.
9. Your Data Rights
You have the right to:
Request access to the data we hold about you.
Request correction or deletion of your personal information.
Withdraw consent for marketing communications.
To exercise your rights, please contact us at info@365roastery.com.
10. External Links & Embedded Content
Our website may include external links (for example: Instagram, YouTube, or Facebook).
These third-party websites have their own privacy policies — we are not responsible for how they handle your information once you leave our site.
11. Legal Disclosure
We may disclose personal information only if required by law or governmental authorities,
or to protect our legal rights in the event of fraud or misuse.
